Dopo la telefonata tra la Capitaneria e Schettino non ci sono parole da aggiungere sull'accaduto , io sono ancora scioccata perchè avrei dovuto partire a breve per la medesima crociera , cmq non cambierò idea sulle crociere , le amerò cmq e ne prenoterò a breve un 'altra sempre con Costa , non cambiate compagnia.
se t' interessa queste sono le crociere in cambio proposte:
Questo il piano di compensazione per chi non potrà fruire di Costa Concordia:
For passengers on the January 14 cruise out of Savona:
Costa is assisting travelers in making arrangements to return home. The line will pay for changes to airline tickets.
The line will refund these passengers the price of their cruise and offer them a future cruise credit valued at 30 percent of the fare paid. Additionally, if travelers rebook on certain sailings -- January through March departures onboard Luminosa, Mediterranea, Favolosa, Serena or Voyager (a chartered ship) -- by January 18, 2012, Costa will pay for airfare arranged through its air/sea department.
For passengers on the January 15 - 20 departures:
Passengers who cancel will receive a refund of their cruise fare plus a future cruise credit valued at 30 percent of the fare paid. Cruise-only passengers will not be compensated for air travel changes.
Costa will assist travelers who rebook on certain sailings -- the aforementioned January through March departures onboard Luminosa, Mediterranea, Favolosa, Serena or Voyager -- with making new air travel arrangements and will " work with the airline on change fees for their new cruise."
For passengers on the January 21 - February 25 departures:
Passengers who cancel will receive a refund of their cruise fare plus a future cruise credit valued at 30 percent of the fare paid. Cruise-only passengers will not be compensated for air travel changes.
Travelers who choose to rebook on a future seven-night Costa cruise departing through June 2012 will have their fare protected. Costa will assist these guests with the new air travel arrangements and change fees.
PS:da contratto dovrebbero rimborsare la non fruizione con il doppio di quello pagato dal cliente.